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Help Center: Tips / FAQs etc.

We have designed this area to help our existing customers efficiently find answers to their questions about assembly. Please browse the tips & tools below for the product you need support with. If you have further questions with assembly or installation, and you are an existing customer, feel free to contact us with questions.


Frames / Cable Kits


Netting top

Identification Tips / 1st Steps after delivery:

Identification Tips:

  • Yellow Rope = door-way (optional)
  • Multi-color Rope (usually green) = lead-core base rope (optional)
  • Thick Black Rope = rope border around perimeter/bottom & middle of top
  • Steel snaps = top corners of tunnel -- 4 corners of barrier net

First Steps:

Un-fold the net completely to allow it to acclimate to your temperature - a heated environment will expedite this and may be required. If your net is latex treated, it may take several hours to "relax" and loosen up to it's full dimensions -- gravity is the quickest way to loosen a net -- suspend from an elevated point like a drape and allow to hang for a few hours.
Failure to properly acclimate net may cause difficulty during installation, and netting may appear to be under-sized. Netting is not a precise industry, and may be short or long by a few inches - this is unavoidable in certain situations, and our shop will try to error on the side of excess when possible.

Installation practices / tips:

Your netting will not include specific installation instructions because there are dozens of different methods to use, depending on your application & facility. If you ordered a cable/frame kit from PSI, the instructions will ship with that item. If you did not order an installation kit from PSI, we are not able to assist with the installation. Nevertheless, here are some tips to consider during installation which should help:

Netting is commonly suspended by using one or more of the following:

  • Steel Snaps to eye-bolts
  • Steel Snaps to cable
  • Tie-off Ropes
  • Zip-ties
  • Bungee cords
  • Hog-rings
  • Twine
  • The best technique is to run linear cable lines from anchor to anchor, clipping the net directly to the cable every 12" like a shower curtain
  • The keys are your anchor points - they must be heavy-duty, and your tensioning hardware (turnbuckles) - must be commercial grade for long distances
  • These will ensure your cable lines are taut, and can support the weight of the net, reducing sag
  • Linear cables are typically run every 4-7', the more frequent the less sag you will experience (i.e. we recommend 3 linear cables for a 12' or 14'W tunnel)
  • We recommend always taking your net indoors during harsh weather such as extended rain periods, snow, ice, or high winds. Even if a net is rated as "water resistant", protecting from the elements will extend the life-span. A net which is exposed to drastic temperature changes will contract & expand, which weakens the fibers.

Net "Sag":

  • It is recommended to allow approximately 8"-12" of net to "sag" on the ground (i.e. if you have a net which is 12'H, you should hang it at about the 11' point.
  • The main benefits of this technique are to prevent balls from escaping, and also to reduce tension in your side walls -- if your tunnel is too tight when impacted by a ball, there is added pressure on the netting fibers, which accelerates the overall deterioration process
  • It's ideal for your net to "flex" and absorb the impact of the ball, when struck.
  • If you are looking for an extremely tight & "boxy" look, you will need to secure the net with anchors around the bottom perimeter, to prevent balls from escaping. Just keep in mind that the tighter your net is pulled, (or the more the ball bounces off the net instead of being absorbed into it), the shorter the overall life-span will be.


  • It's recommended to allow a buffer around the entire perimeter (sides & top) of your tunnel.
  • This is to allow for "net stretch", to prevent injury or damage.
  • Netting WILL stretch - how far depends on the velocity and trajectory of the ball. A good rule of thumb is to allow at least 12"-24" around the entire perimeter between the edge of the netting and any structure, and 48" between the outside of the net and an area where people may gather.
  • The base of the net can be anchored to the ground to help reduce stretch or balls from escaping. Clipping the base rope of the net to linear cables run just above the ground works well. Steel chain can also be woven along base to help create an anchor. Please keep in mind you do NOT want a "trampoline effect" - the ball should not bounce off the net and back inside - it should be absorbed into the net and stretch several inches outward, dropping the ball to the ground. A net attached too tightly not allowing for proper shock absorption will reduce life-span, which is not covered by the warranty.
  • Keep in mind that you may also want to leave a "walk-way" around your tunnel - in this case you will need at least 2' on each side.
  • To give yourself the needed distance between your frame structure and net, you can use multiple steel snap hooks, zip-ties, or tie-off ropes to connect the net to the structure.

Net Preservation:

Factors that contribute to diminished netting life-span (not covered by warranty):

  • Allowing to blow around in the wind, resulting in friction/abrasion
  • Installing too closely to a structure, resulting in impact/abrasion
  • Affixing connection points to the mesh of the tunnel, and not using rope borders - this creates a "wear-point"
  • Using connection materials which may have a sharp edge, such as plastic zip-ties - when using ensure they are snug and the edges do not come in contact with the mesh.
  • Climbing/hanging on netting
  • Animal damage -- folding net up and clipping above is a good practice to avoid small rodents from chewing - please be sure clipping to wall does not create a wear-point when blowing in wind. We can install a "rib-line" rope to use as an attachment point if needed, or you may install after-market.
  • Storage in area which may have pooling ground water - this can cause rotting - netting should be stored above ground-level or in a water-tight container/area.
  • Damage during transport - be careful when using fork-lifts not to puncture the netting - this can cause tearing.
  • Allowing exposure to harsh weather such as rain, wind, snow, or ice.

Net Repair:

  • Click here to view net repair instructions.
  • Order a Repair Kit here.

Frames / Cable Kits: top

Instructions are provided upon receipt of an order. If you have placed an order and need a copy of the instructions, please Contact Us with your Order ID Number.

Please find photos, tips, & FAQs below.


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